Terms and Conditions

Last Updated: January 2026

Welcome to bangalore.urbanwaypackersandmovers.com. These Terms and Conditions govern your use of the website and services provided by :contentReference[oaicite:0]{index=0}. By accessing our website or booking our services, you agree to be bound by these terms.

1. Services Offered

We provide residential shifting, office relocation, local moving, intercity moving, packing, loading, unloading, transportation, and storage services across Bangalore and India. Service availability may vary by location.

2. Booking & Confirmation

• Bookings can be made via phone, website forms, WhatsApp, or email.
• Service confirmation is subject to availability and payment of advance (if applicable).
• Quotes are estimates and may change after physical inspection.

3. Customer Responsibilities

• Provide accurate pickup and delivery details.
• Declare fragile, valuable, or restricted items.
• Ensure clear access for loading and unloading.
• Arrange parking permissions if required.

4. Prohibited Items

We do not transport hazardous, illegal, or restricted items including but not limited to:

• Explosives, flammable materials
• Illegal substances
• Perishable food items
• Cash, jewelry, precious stones (unless declared and insured)

5. Pricing & Payments

• All prices are in Indian Rupees (INR).
• Advance payment may be required.
• Final payment must be cleared before or at delivery.
• Additional charges may apply for stairs, long carry, delays, or extra goods.

6. Insurance & Liability

Insurance coverage is optional and chargeable. Without insurance, our liability is limited as per standard transport rules. We are not liable for:

• Minor scratches or wear and tear
• Items packed by the customer
• Natural calamities or unforeseen delays

7. Delays & Force Majeure

We are not responsible for delays caused by traffic, weather conditions, strikes, government regulations, or other circumstances beyond our control.

8. Cancellations & Rescheduling

• Cancellations must be informed at least 24 hours in advance.
• Last-minute cancellations may attract cancellation charges.
• Rescheduling is subject to availability.

9. Refund Policy

Refunds, if applicable, will be processed after deducting applicable charges and will be credited within 7–10 working days.

10. Website Usage

• Content is for informational purposes only.
• Unauthorized copying or misuse is prohibited.
• Users must not misuse forms or submit false data.

11. Third-Party Services

We may use third-party logistics partners, payment gateways, and technology platforms. We are not responsible for their independent policies or actions.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bangalore, Karnataka.

13. Modifications

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.

14. Contact Information

Urbanway™ Packers and Movers – Bangalore
Website: https://bangalore.urbanwaypackersandmovers.com
Phone: +91 63633 33285
Email: support@urbanwaypackersandmovers.com